Torrance Public Health Center

Carlos Luna 7 months ago

THIS PLACE HAS TO BE A SCAM OR A FRONT. DON'T TRUST IT WITH YOUR HEALTH.Got a physical and some blood work done. I never got the results or anything. I had a follow up appointment scheduled. They would keep pushing the date back and even switched my appointment to a visit over the phone with the doctor. They kept on pushing my appointment back as far as six months. Until this day I was never attended and completely ignored. It's been two years now with not even a follow up phone call. GO ELSEWHERE! ANYWHERE IS BETTER THAN HERE.

claudia melendez 2 years ago

Had to get a physical done for the first time a couple months ago (since that was when I finally got covered) and I had never made an appointment before. The person on the line was super helpful, and helped me schedule it. Since then, I've gone back at least 4 times, and each time was a breeze. Appointments themselves last around an hour, but most of the time is spent waiting. Each time I've gone, Latoya especially has been super helpful and kind. Hope she's getting paid well !!

Denise Jenkins 3 years ago

I haven't been to the clinic but, I have at least 5 text's from them informing me of my nephew appointment. Due to a hic-up with medi-cal I got a call informing me of a new problem with medi-cal. The medi-cal showed as not working so, I needed to call to find out what the problem is. I told her that I was told that everything was in order. My word was's enough and then the pressure turned into a feeling that a threat had begun. I believe that unless I agreed to pay for the visit he wouldn't be able to keep the appointment. My nephew has had a stroke and trying to get a doctor to see him without insurance it's impossible. So, I had to make a decision because he isn't getting better and I can't or won't barter with his life, the way the people in the medical field does now! I dread going to this place! I can only as GOD for help because, I can't find any here in CA.

Sean Nestor 4 years ago

Should be a one-star but I enjoyed my doctor visit; I was extremely happy with my initial experience. But since that first appointment it has gone exceedingly down-hill. First off, no one answers the phone. I had some lab work assigned, I have tried to contact them constantly to make sure of the time window to come in for labs, to no avail. This week alone I have probably been on hold for close to three hours. I finally was able to get a morning free and get over there for the labs, but labs were closed that day. I asked the lady who I was talking to why they haven't taken my call? Or why they haven't called me back when I leave my number. And she replied that it is because "the phone lines are down." Really? Then why does the recording tell me I'm in line to have my call received? Just weird.

Jesse 5 years ago

My first experience of this place was waiting for 30 minutes before I was actually able to speak to the receptionist. She seemed uninterested in assisting me and was even condescending. There was some difficulties in trying to schedule an appointment and was told that I would be getting a call from the manager, but that never happened. Now I can understand an in-person appointment being weeks away, but why would an appointment to speak to a doctor over the phone be weeks away? If I were able to schedule an appointment, I would’ve had to wait two weeks for a phone call that would’ve taken five minutes! It’s clear this “health center” sees themselves as a business first and an actual health center second. Now I have to waste more time looking for a different PCP. Steer clear of this place, they see you as a “customer” not a patient.