McHenry Medical Office

Trevor Robb a month ago

I walked in hoping to be seen for both of my ears clogged not being able to hear very well and for a bad earache and was told they can't see me because of my insurance and I have been going there for years I went there because I didn't want to go to the ER and that's what I get for going. Thx

Infinity Huber 7 months ago

Was looking at the reviews to see if this place has gotten any better since me going to this doctors office back in 2022 I was pregnant and came to see the obgyn there I ended up having a missed miscarriage at 14 weeks I didn’t even know until a week after my ultrasound they said they had been trying to reach me which was a lie I had my phone on 24/7 and my ringer on and had no missed calls I feels as though they didn’t give me the proper care after either they gave my pills to “ pass the baby at home” which with how far along i was I don’t think that was the right option to give me they also gave me the roghan shot without telling me what it was for and not even telling me I was RH- they also gave no care after prescribing the pills I wouldn’t recommend this place to anyone to be honest and based of the reviews in the past couple of years seems like it hasn’t changed much

Carmen Chacon 8 months ago

I followed Lori Doyle here, staff has always been very nice, everytime I have called about a prescription issue, they either fixed it by calling it in ,have a nurse call me back or they just fix the issue. Very pleased here.

Twyla Schwab Edited a year ago

Edit a month later: I went to my last appt described below for refills on 2 specific meds that I need to be refilled every month, she only put in for 1 month instead of the 6 months-a year of refills. Which means now I have to go to urgent care within the next 3 days or I will be suffering greatly! Do not go here! I tried... I really did, but this is absurd. The wait times are ridiculous. Today I got back in a room fairly quickly, where I then proceeded to sit for an hour listening to my doctor on the other side of the wall talking about a vacation trip... I'm waiting to see her and she's having a gab fest next door. Every appt is the same, I'm rushed, the Dr is typing and staring at the screen the whole time, and everything is dismissed as "normal" even tho it's not. Today took the cake tho, I told them last time I will NOT fill out the depression questions again. Doctor said it was fine. Today the nurse tries to get me to, I told her no, she tried to insist, we went back & forth, she tried to argue it was a new test, I told her I've taken it enough times and told her my score and told her more firmly I'm NOT taking it! She finally left. After my appt, after telling the Dr I had

kristine dixon a year ago

Not sure why so many negative comments, I started as a patient here. So far I have had the my needs met. No issues getting appointments, thorough visits and treatment. I've seen Lori Doyle and Zach. Both visits were great.

Irma Coronado a year ago

First of all "Kim" you are a nurse there which should include you to hear me/ help me not tell me I'm not on your to do list!! Second there's no direct number to call to this office it's a call center that takes messages only... Third, I been calling two days now, left 5 messages and still no answer, reply or MY PAIN MEDS! WHAT KIND OF PLACE IS THIS?!!! Not to mention you go in for a appointment you wait an hour in waiting room, another 1-2 in back in the actual room... This place needs to be shut down! 😤😡🤬👎🏼👎🏼👎🏼👎🏼

Khuston 2 years ago

Sometimes you have to wait four hrs. They over book! They say the drs have 24-48 sometimes 72 hrs. I’m really sick with something that needs attention yesterday. I’ve been waiting four weeks for a referral. Nowtheir phones don’t work. I was told in the past a dry patch of skin was season change. It ended up being cancer. I ended up with 75 stitches between my eyes. I now have a disease that needs treatment asap like I said I’ve been waiting four weeks. The ER has seen me more than these drs. The ER dr is mad and said what’s wrong with these ppl? You need a specialist right away. Hurry up and wait!

Leah Ayala (Leeloo) Edited a year ago

I will start off and say I first read reviews when choosing my Dr here. Besides the phone line being difficult to get through (I've been lucky with 5mins to a definite over hour wait) However the Office staff, Nurses and (some) Dr's are kind, caring and attentive. I had a high-risk pregnancy and I have had a great experience with my level of care. Veronica here is so friendly and she seriously helped me out in the first trimester. The wait isn't that long, but I have waited about 30mins+ on the busy days at different times. Dr. Phan, PA Boone and Dr. Bigelow are really great. Things have progressively changed and not for the better. I know there are good people here who do enjoy helping people, however they're still lacking. There are great Nurses here but some really need to learn to handle themselves better. Speaking to me as if to shame me for missing appointments that I did attend, for what purpose other than to push blame? Instead of lack of care and our health care system Regardless of whatever you're going through have better bedside manners or just be better with patients. It takes a lot for me to be this negative because I've had positive experiences here, however it's so