Baylor Scott & White Community Care - Fort Worth

Alondra Castaneda 11 months ago

The lady in the front has an attitude. She looks bothered working there. Customer service horrible.

Robert Jackson Edited 6 months ago

I had a great time theireveryone was so nice and professional.GOOD TIMES

Dora Alvarado 2 years ago

I’ve been a patient here for about almost a week and I’ve had a great experience. The most memorable experience was my overnight Tech Amanda B. I was on the C building and she was everything a medical professional should be. She was patient, kind, and always made sure I had everything I needed. She was a delight for conversation and very polite. After I showered my bed was made and refreshed and my room was so clean. Brianna during the 2nd shift tech was as amazing as well. She kept my spirits up and made me laugh when I was alone in my room until my wife got here. Over all these ladies rocked.

Lee Shephard 3 years ago

New doctor Nathan Smith is the worst at FW location! Multiple violations of lack for patient respect, concerns, personal space & boundaries. He chose to remove medications that other doctors have prescribed w/o courtesy discussion w/patient about medications prescribed by other doctors. Takes it upon himself to remove, dismiss, discontinue medications that still had refills. Never discussed the medications w/patient as to why patient is on them and needs them! Ignores patient medical issues, believes prayer is the answer over medications. Touches patients w/o permission or Patient Vincent, inducts prayer of his beliefs over patient belief/non belief while pretending he has the miracle of prayer touch to heal & make things better. He DOSEN’T. Didn’t ask if he could touch my shoulder to subject to his spiritual beliefs! Causes more harm than good to patient medical needs by removing other doctor prescriptions that he never bothered to discuss w/patient! He need to stop making changes to prescription that other doctors have prescribed that has now caused more harm than good because patient can no longer get her refills she still had from neurologist, eye doctor & other meds prescribe

Megan Walker 6 years ago

I always hated the customer service I received here. I ended up not qualifying for their services because of my girlfriend’s unemployment. I started crying in front of the receptionist when she informed me of this and I’ve never felt so humiliated. Also, don’t make an appointment with anyone there when they first open because they’re not gonna answer the phone to let you in. My counselor and nurse practitioner were wonderful but I hope the receptionist figures out how to shut up when one of their patients cries because they can’t get the treatment they need anymore. I do still have refills on prescriptions but I’m not happy with the way I was treated in the waiting room. Also, I was only a patient here for about 3 months.