Austin Pearls Pediatric Dentistry

Katrina Mortell Silva a month ago

Very kid friendly place. The space had fun decor and a movie was playing when we came in that my daughter immediately locked into. The hygienist was amazing with my almost 3 year old for her first big girl cleaning. She explained things well and the appointment went smoothly because of it. Same with Dr. Kim. She was super kind and kid friendly, both giving great education along the way. I'm very pleased with our experience. The only thing I would ask for is a place to park and lock our bike. But that is neither here nor there. We made it work.

Hayle Odenbaugh 3 months ago

Hands down the fastest and most efficient dentist I’ve ever been too. My kids loved it, they got balloons after. Lobby had toys and tablets, but we didn’t even get to play with them because we were in a room within 3 min. The ladies are so nice too! I had two toddlers getting a clean, and one getting a tooth extracted. We got there at 2:20 for a 2:30 apt, and we were out by 2:39. They seriously have that stuff down like the chick-fil-a drive through. The parking lot was full, and so were all the rooms, so I thought we were gonna be waiting forever. But nope! Flawless. Through. Friendly and nice baggy of goodies after!

Dee Sadi 3 months ago

Let me start with the positives. This is a great dental experience for any kid, they feel safe and comfortable while dental work is being done. However, communication from staff is lacking. They are not upfront about costs/ estimates or give options for treatment. It’s just done and then you’re given a bill. They seem to get offended if you ask detailed questions and just want to get the paperwork done. I’ve received some messages about dental insurance policies being terminated on my end and when I’m checked with my insurance, everything was fine. Not sure what staff is doing over there but it’s super inconvenient to have to make calls for a problem that doesn’t exist. Bottom line, great dental experience for kids, poor staff and customer service/ relations. It may be the tipping point to change providers if poor staffing continues.

Patrick Nixx Edited 5 months ago

The kids really love the doctors here and all the kid friendly things they have here like the ipads. Everything is explained perfectly at this dental office unlike other places. The staff in the front communicated everything we needed to do before our treatment appointment very nicely so everything went very smooth. Would highly recommend!

Butterfly Wings 6 months ago

I am writing this review to share my experience and concerns about this pediatric dental office. I strongly encourage parents to consider getting a second opinion before proceeding with any major dental work recommended here. During my visits, I noticed a pattern of diagnoses—particularly cavities and other dental issues—that did not seem consistent or were later questioned. This raises serious concerns about whether all recommendations are truly necessary. In addition, the dentist’s demeanor has been concerning. He often appears frustrated or impatient, which is not the kind of environment children need when receiving care. A pediatric setting should feel safe, calm, and reassuring, but that has not been my experience. I also find it concerning that many of the patients served are from underserved communities, including families who may rely on Medicaid. It is especially important that all patients—regardless of background—receive honest, transparent, and ethical care. I would strongly recommend that parents advocate for their children by asking questions and seeking a second opinion if something doesn’t feel right. Your child’s health and trust are too important to take chanc