West Coast Dental of Torrance

Maria Syngrou 3 months ago

Worst dental clinic in LA ! Went to west coast dental for a casual check up and cleaning . My appointment was at 4:30 I was seen at 6:30!! The dentist wanted me to do a deep cleaning instead of my regular which was covered by my Insuarance . She’s also told me that I grind my teeth .. which I don’t !! They’re a joke!! If you want to waste you time and energy feel free to visit them ! I would give them zero starts but there’s no an option for it

Blake Sunderman 5 months ago

If I could go zero stars I would. Worst thing was the wait time. I just went in as a first time patient for a cleaning and to see what else they suggested and it took three hours just to do the initial xrays and get seen by a dentist. This is a high volume mill, and the front desk seemed very unorganized and didn't follow through on simple requests like emailing me my xrays. Every single patient around me complained about the wait time when the dentist finally addressed them. I had recent xrays done and the front desk was adamant that they needed to take their own without even looking at the other ones. Protect your time and sanity, don't go here.

Sean Longley 5 months ago

I visited twice. The first time my appointment was changed on very short notice to a dentist who was not covered by my insurance without informing me, leading to me getting jacked for over $300. The second appointment I was ignored by staff, and waited around for nearly two hours with nothing more than x-rays in that time. At almost exactly two hours after I checked in, I got a quick polishing and cleaning that felt rushed. The only reason this is not a one star review is because Dr. Audi was very kind. However, do not waste your time here.

Nastaran Hasani 6 months ago

I went in for an annual exam and cleaning. During the visit, they diagnosed several dental procedures but did not clearly explain why those treatments were needed. They also did not perform the cleaning because they said the doctor had determined that I needed a deep cleaning instead. Overall, I did not have a good experience. I felt unsure about moving forward and wanted more time to consider the proposed treatment and schedule any additional work later. At the end of the visit, they asked me to pay a $50 copay. I was fairly certain that my insurance does not require a copay for an annual exam, but the receptionist insisted, so I paid it. Shortly afterward, I checked with my insurance and confirmed that I was correct. I called the office, and I am now waiting for them to call me back and issue a refund. We will see how they respond.

Alyssa Wright a year ago

Don’t go here if you want to be treated with respect or let’s face it, treated in general. My daughter had an appointment last month, they called me to reschedule because the children’s specialist was gonna be a no-show. Fine, we can reschedule. They rescheduled me for today at 8am- the office does not open till 9 officially but the specialist begins taking appointments at 7am they assured me. I am pregnant and on bed rest so my husband took my daughter this morning. They get there at 7:50 and nobody is in the office. I call the customer service number and they can’t get a hold of the front desk (because they’re not in) but say that the 7am appts were never checked in either. My daughter is in pain from the crowns this place installed and needs to be seen today so customer service tells me she can be seen at 9 and that if the specialist does not show up, the general dentist will take care of her and do her review and cleaning. Anyway, the receptionist gets there at 8:50 and looks annoyed at my husband for coming in before 9 so he tells her they had an 8am appt, there are notes on her chart from when I called. She says the specialist is not in and asked if he would like to reschedu