Valley Alder Family Dentistry | Emergency & Cosmetic Dentist Bloomington

William Franco a month ago

0 stars. Hsad a appointment at 4:30 i sat I n the doctor chair and waited for close too 2 hours. The worker there who was a dental assistant there was rough with me doing ex rays. She was basically shoving the exray plates down my throat. I asked if I could have water, the manager said yes, she never brought it too me until 30 minutes. Then the dental assistant who wears a n burgundy uniform made me feel uncomfortable. She was showing me the xrays on computer screen, AND I SAID WOW HOW EMBARRISING, CAUSE MY TEETH WERE BAD AND SHE MADE A COMMENT TO ME SAYING, DONT INSULT MY JOB OK ! ILOVE MY JOB. I SAID IM NOT INSULTING YOUR JOB, IM SAYING IM EMBARRASSED BY THE WAY MY TEETH LOOKED. I DONT KNOW IF SHE WAS HAVING A BAD DAY OR WHAT. BUT SHE WAS JUST RUDE AND EVERYBODY THERE WAS UNPROFESSIONAL. NO ONE GREETED ME WALKING IN OR ANYTHING. AFTER THE DENTAL ASSISTANT MADE THAT COMMENT, I GOT UP AND LEFT. IM THE NICEST PERSON BUT SHE PISSED ME OFF. I DONT RECOMMEND THIS DENTIST. MADE ME SICK TO MY STOMACH THE WAY I WAS TREATED. BEWARE AND HOPEFULLY THEY TRAIN THERE ASSOCIATES BETTER SO NO ONE ELSE GETS THAT TREATMENT. 0 STARS!!!

Shay 2 months ago

Me and my family have come to this office. staffs are very nice and friendly. Dr Javad is very professional dentist who explains every step and gave you options for your treatment and gives the best treatment I highly recommend you to go there if you need to see a dentist.

Aileen 2 months ago

All staff & Doctor were amazing and professional. Definitely would recommend them to family and friends. They explained everything with detail and took their time to explain even though it was almost closing time. I’m so happy I found them.

Erik Z 3 months ago

Quick dental work performed, staff was friendly and very helpful when it came to having issues with the pharmacy and they called and fixed everything was able to get my medications same day thanks to them

Abigail Burciaga 8 months ago

At first I had a little anxiety just cause the front desk girl was a little intimidating and barely looked at you seemed like she was too busy to take a moment which is understandable being at the front desk with so many distractions. The rest of the staff is very kind informative and attentive. They checked my mom and made sure she felt comfortable. They explained to us exactly what she needed and asked her if she had any questions and making sure we understood everything. Thank you to the wonderful S for being so kind and informative 🙏 😊