Santa Barbara County Public Health: Franklin Health Care Center

Ivy Hurtado 6 months ago

One lady at the front desk (can’t remember her name as she only gave it once and refused to give it ever again.) dark hair with glasses usually sits at the first window. Doesn’t want fathers to be active in their children’s medical care. If you are a parent who coparents - please stay away. This clinic won’t let you bring your kids in for care if they THINK you do not hold legal rights, they won’t even allow you to present your legal documents. They will decline your family’s care if they believe you are not a legal rights holder, then they will refuse to see your legal documents and insist you “discuss a medical authorization to release information with the kids mom.” the lack of care received is unacceptable behavior of medical professionals, borderline harassment and a clear violation of rights.

Maura Furniss a year ago

Well organized. Timely. Friendly and efficient front desk staff. Wonderful pediatrician. Straight forward and great care!

Hope Starchild 3 years ago

This is the worst OBGYN facility and staff within hundreds of miles. A nurse “Holly” at this facility treated me horribly during a very stressful time as a soon-to-be mother after I found out I was pregnant. I didn’t have support from my partner with the pregnancy and this caused me a ton of stress and confusion. Holly and Dr. Blanca were so terrible and unprofessional, they give OBGYN’s a bad name. It’s appalling these people are even allowed to practice, but this speaks to the poor quality of staff employeed at this facility. Dr. Blanca wrote incorrect notes in my medical history after a visit and so did this insane and psychopathic nurse, Holly. Holly states “very high risk pregnancy” I didn’t have a high risk pregnancy at all. I followed my gut with these people and I expressed how terribly I was being treated. I switched to a much better OBGYN where I went on to give birth naturally and wonderfully to my beautiful baby girl. Holly, Blanca, and the other psychopathic practitioners have absolutely no idea what they are doing. They clearly graduated medical school at the bottom of their class and enjoy hurting and humiliating women who they feel are inferior to their incredibly l

Juan Vega 3 years ago

I called twice, I was waiting for someone to answer both times for 30+ minutes. I wanted to make an appt for my son that has been losing his hearing.

Andrew Yang 3 years ago

You'll notice that the description mentions "warm, compassionate staff." That's a lie. The front desk staff that saw my SO was the rudest front desk person ever. We had an appointment, and they asked us to arrive 20 minutes early to fill out some forms. We got delayed collecting medical info, so we only arrived 5 minutes early. Normally, this isn't an issue. At every doctor's office I've been to - and I've been to dozens - I've been able to be seen in situations like that. Maybe I had less time with the doctor, but that's expected. In the worst case, you'd expect the staff to politely reschedule your appointment. That's not what happened here. The front desk lady scolded her for being late and bluntly told her she couldn't be seen, blaming and chastizing her in a harsh and aggressive tone. I can't recall *ever* receiving such treatment from *any* front desk staff, let alone a doctor's office. This is a public health office that's supposed to be serving vulnerable members of our community, many of whom have fallen through the cracks and face an uncertain access to healcare. Let me tell you, experiences like these will do nothing to build trust in the healthcare system. I can't