San Diego County HHSA South Region (Chula Vista)

Juan Pork 7 months ago

The rent a copss couldn’t tell me where the mailbox wass and i got madd angry

Pat Due a year ago

I tried taking my mom for her Calfresh because the clerk hung up on her during the interview. They told her they don't do Calfresh interviews in person. I don't know what they are doing than if they can't help in person. They are lazy and need to do better.

Jannitza Cruz a year ago

First of all it is unbelievable that you go to this office then your sent outside and if you sit on the ground security officers are sent immediately to make sure you stand the real problem is there is not one place to sit not 1 bench and for people that have M. S or any other medical it is difficult and for people that don't have medical deserve also a place to sit I is ridiculous for a welfare office not even a bench to sit your told constantly to wait outside I can say that the workers are friendly efficient respectful but I encountered a situation that really was sad people need training on how to deal with special needs , person that are homeless and don't have a pair of shoes to go in and don't understand he was just didn't understand but was treated rudely and hungry and wanted his EBT but I quickly went to the car and gave him a pair . The problem with this world is that every one thinks they are better than everyone but a simple thing like helping someone doesn't cost anything it's free no one knows what anyone is going through. The people that work that are in that category judging is not your job 98% thank you for your kindness

MARIA GUERRA a year ago

Terrible service. I brought my senior mom to get vaccinated after having to wait 2 weeks to get an appointment. We were 10 minutes late because my mom had an issue and when we got there, the worker refused to help us and was rude to my mom and I even though they have a 15 minute late policy and were completely empty. The worker had a terrible attitude and was talking back to me with the worst tone I’ve ever heard. Meanwhile my mom became extremely anxious because of the way this worker was angrily scolding us. I would hope that there would be some compassion in this line of work or at least some respect. I had to talk to 3 different workers and all of them were rude and disrespectful. I really hope their supervisors realize how disgusting the behavior of their workers is and how badly they treat the citizens they should be serving.

Gi Gi 3 years ago

I don’t know where to start. I have been calling the access line in regards to my brother who has a severe intellectual disability with a feeding tube and other tubes. I got his renewal form late in the mail to start but submitted it on time. Have been calling the access line to get a status on the renewal because the information online is limited. They give you a chat option that is not even available. Have called multiple times to be a hold for 1-2 hours and the line getting disconnected and them saying it’s their phone system. To finally talking to someone. And after talking to multiple people only to get contradictory information. Keep calling back because I’m told his case was already received and reviewed but need to speak to an eligibility worker to again going on long hold times and finally talking to the girl 7/28/23. Keep in mind they finally answered after 5pm. From the start after putting me on hold she was refusing to help me telling me that I need to go to the county office when I have filled out the representative form there in the office 3 different times with other workers. They have the court documents for conservatorship that state I’m handling his case and the