Laredo Covenant Dental, P.A.

Carolina Rp a month ago

Dr. Chun needs to improve his poor customer service skills. Upon arriving in extreme pain (crying) , the staff were attentive and sweet. I had a PAINFUL wisdom tooth infection. I came to seek help. Once I see him, he asks me to open wide. I try my best to do so, anyone who has ever had a wise tooth infection knows your jaw is hard to open because of the pain. He says “I can’t work on you , you can’t even open your mouth!” In my head I’m thinking (AND NUMBING THE PAIN SITE WON’T WORK?!) He says come back days later I will prescribe you antibiotics. Guys, I’m literally crying in pain to the point my left side swelling is getting WORSE by the hour. He says if it gets worse go to the hospital. I’m like ok and there they can help me? He says no because there’s no emergency dentist they will want me to see a dentist either way. So then I’m like ok so then I’d come back??? He says “I’m not feeling appreciated here! Etc” with the worst attitude. He is the care provider I am the patient and customer in EXTREME PAIN!!! Not only was that exchange unnecessary but unprofessional. I go with another dentist and guess what?!? Once they put the topical numbing over my wisdoms tooth gum area , I

Bea Jacq 4 months ago

This was our first visit to the clinic, as suggested by a friend. My family and I had an amazing time! All the staff, particularly Melissa and Desiree, who attended to us, were incredibly friendly, gentle, and provided clear explanations. And Dr. Chen is super cool. He is superb! One of the best dentist in Laredo! This clinic has become my favorite, and I’ll definitely return for our next follow-ups.

Edgardo perez jr 9 months ago

Came in as a walk in. Was seen nearly immediately. Place was very clean and everyone was friendly and professional. Had the best teeth cleaning i EVER had. It was gentle, but thorough. Walked out feeling like a million bucks.

Claudia Valdez 10 months ago

The only reason why you are getting two stars is because of the staff however the dentist is very rude obnoxious and does not know what customer service definitely is. From the moment I walked in he wanted to argue now a week later I choose not to have any other work done due to the fact that he does not respect people I asked a simple question and he starts getting upset going back and forth in that case he could have became a lawyer if he like to argue. I feel bad for the staff because he thinks just because he’s a dentist he gets to treat people however he wants absolutely not! Worst dentist I’ve ever come across! Not only that but he wants to lecture you about health when his degree is a dentist not an MD he has no knowledge when it comes to bariatric patients. Maybe he should get a degree as an MD so he can understand the actual health issues and not argue with patients back and forth. And by the way when I said do I still have to take the medication obviously you don’t drink mouth rinse it’s obvious there’s a difference between a mouth rinse and a medication obviously you take a medication and obviously you spit a mouth rinse so maybe next time when you have an attitude issue

Ahmet Cetin Edited a year ago

Dr. Chun and his team is amazing! I have been his patient for years and have always had the best experience. He truly cares about his patients and is a professional. He is a value to Laredo community where people usually go to other cities to be seen by a professional doctors.