Hall Orthodontics & TMJ

Samantha Hepler a year ago

This orthodontist’s office has been the most frustrating and disappointing experience I’ve ever had. I initially came to them for a TMJ retainer, but after multiple mistakes, I feel completely misled. I don’t live in Houston, but I’ve made several trips back to pick up my retainer. This was my third attempt, only to find out it still didn’t fit. I actually found my retainer six months ago, but because they had already gotten it wrong twice before, I figured I’d just pick it up the next time I was in town, assuming they’d finally gotten it right. Instead, they told me that because so much time had passed, I had to pay over $2,000 for a replacement—without even bothering to call the lab to see if a solution was possible. At no point did they warn me that waiting to pick it up could mean paying for a whole new one. If they had said, “If you don’t come by this date and it doesn’t fit, you’ll have to buy another one,” I would have made it a priority to get there sooner. But since I had my old retainer and assumed this one would finally be correct, I didn’t think it was urgent. Instead of taking any responsibility—especially after getting it wrong three times—they just told me I was ou

elva sanchez 6 years ago

Dr. Hall is awesome! I always have a great experience when I come here. My mom just drops me off and waits in the car and I’m in and out quickly. They are always good about their scheduling so I do not have to wait forever just to be seen. He treats his patients very well and the assistants always know what they are doing. They always call my mom and tell her about my case and the next steps. Right now I have to wear rubberbands to close a gap and the assistants do a great job explaining exactly what the rubber bands are for. -Kimberly Jasmine

jay ja 6 years ago

Excellent doctor. Our family enjoyed working with Dr. Hall and his excellent staff. Nothing but integrity and excellent braces. He is patient and some people take longer to see the best results, especially as the child is growing so much. Some need spacers before braces. It can literally take years to see typical good results. I rarely post. This person deserves the post. I know fine doctors. Dr. Hall is fantastic. The end.

Tanya Siarski 7 years ago

Dr. Hall and his entire staff are professional yet warm. Our family has used Dr. Hall for our children and grandchildren. He really try’s to accommodate our schedule which in this day and age is hard to find. We highly recommend him and his staff for their quality of skill and work ethic. One grandchild has the Incognito braces and one is in the process of wire braces. Very HAPPY!

Debbie Aranda 11 years ago

Dr. Hall and his staff have been amazing, always great with sending text message reminders to my appointments, friendly and courteous at the office. He was very honest and patient when it came to explaining my treatment plan. I had to go through jaw surgery in order to fix my bite and Dr Hall was awesome explaining my options if I did decide to go through with it or not. At the end my teeth and bite are super now, and i couldn't be more satisfied. I feel a ton more confident, firstly with myself, with my peers, my job and career life and social life, totally recommend this ortho if you're considering braces.