Great Smile Dental

Hector Torres 3 months ago

My dentist of 20+ years retired during COVID. His replacement unfortunately was not a good fit for me and my family. My cousin who’s a dentist and attended dentistry school with Dr. Reeves recommended him. My first experience with Dr. Reeves was excellent. He took the time to explain in detail what I needed and answered all my questions. He has excellent bedside manners and aims to make his patients feel comfortable throughout treatment. His staff is equally friendly and are quick to respond to any concerns. I am very pleased with Dr. Reeves and highly recommend him.

TD 4 months ago

I’m disappointed with my experience regarding billing transparency and treatment recommendations at this dental office. After my visit, I was billed amounts that did not align with my understanding of the treatment plan or my insurance coverage. When I asked for clarification, the explanations changed and additional charges were introduced later, including balances that were not clearly communicated upfront. I also felt pressured into procedures that, in hindsight, seemed excessive or not fully explained in terms of necessity, alternatives, or cost. Patients deserve clear treatment plans, accurate cost estimates, and honest communication before agreeing to any work. Billing accuracy and trust are critical in healthcare. I strongly encourage anyone considering treatment here to request a full written treatment plan, insurance breakdown, and itemized billing before proceeding.

Carolyn Luster 6 months ago

I thoroughly enjoyed the professionalism and friendly staff. Dr. Freed was very detailed when explaining my condition/treatment plan. Their staff definitely treats their clients with a high level of care. Very clean facility/equipment. One of their newest patient for life!

Sofia Ortega 6 months ago

Amazing experience! Dr Reeves has great patient care and very informative. Front office and dental assistant were so sweet and helpful.

Casey Rathburn 7 months ago

I have had horrible dental experiences in my past, with very little concern for my comfort, while often recommending unnecessary procedures just to stack their billing. One even began yanking on my molar for an extraction prior to being completely numb, even after being told. I stopped visiting after the world closed down in 2020, for many reasons, but primarily after losing trust in doctors/ dentists actual concern for patients best interests and comfort. That is, until now. I found Great Smile in a local search, after dealing with a couple of broken molars over the last 2 years that began causing pain, and I'm so extremely grateful that I did! DR. REEVES and his staff are absolutely EXTRAORDINARY! I can not express enough how very happy I am that I have found a new dentist right down the street, whom I have grown to trust completely in only 3 visits. They have a small staff and they all show great respect and care for their patients, ensuring that we are as comfortable as possible in what almost always is a very uncomfortable necessary evil . If you are seeking a new dentist, you will not regret choosing Great Smile and Dr. Reeves!