Garland Women’s Health Center

Nikyah Smith 10 months ago

0 Stars very slow if you’re not Hispanic they will not see you on time my appointment was at 2:00 pm and I still haven’t been seen

Titi a year ago

The customer service people so disrespectful not professional at all Bad attitude over the phone I tried to make’s appointment but they don’t want to help me

Lowley a year ago

Wish I could give them -STARS because this staff is rude and inconsiderate They don’t acknowledge you and they have horrible service, switching clinics asap I’ve cancelled all upcoming appointments

Keiara Johnson a year ago

This place really deserves NO STARS. If you not Hispanic you might as well book somewhere else. My appointment was at 9:30am. I’m not sure why the appointment even matters if they not going by that time, I understand waiting 30-40 minutes after your appointment time I get that, but a whole 3 hours is crazy! They have the patient care techs calling people names from 5 different doors and when i told them i believe my name was called they said it wasn’t and if it was they’ll call again in the next 5 minutes. I waited and nothing else happened so I stepped to the desk again. At this point it’s 10:40am I asked the same front desk lady who been there since I walked in what’s going on and she acted as if she didn’t know my name so I told her again for the 3rd time and she like well “did someone call you for vitals yet ? “ I already mentioned I was never called and if I was they immediately called my name and ran off through a door. So then she said well we have to go over financials and I’m telling her I have insurance and money all of that is on MyChart if yall cared about it. So then they proceeds to stall me out until I got fed up and left. I watched caucasians and Hispanics walk in f

An D. 2 years ago

Not sure if this was simply an isolated incident but my experience with this particular clinic (𝘢𝘴𝘴𝘪𝘴𝘵𝘪𝘯𝘨 𝘮𝘺 𝘮𝘰𝘮 𝘸𝘪𝘵𝘩 𝘩𝘦𝘳 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵) was not the best.. The team that I encountered at this clinic seemed dysfunctional or inharmonious. Each person that I spoke with seemed to operate within their own time line, and seem disconnected.. For example: the receptionist seemed too distracted with her own personal stuff instead of helping my mom get checked in upon arrival. We waited patiently at the window in what seemed like 5 minutes before she even acknowledged us. And I had to repeat my mother’s appointment time to her 3-4 times before she recognized what I was sharing with regards to appointment time. The Women’s Health Educator, Alicīa Fajardo seemed callous, rude, and lacked patience as I was trying to have a conversation with my mom in my attempt to translate to my mother in what Alicīa was asking of her.. This educator would ask a question, but would quickly cut me off mid-conversation with my mother.. Alicīa honestly did not seem to have any patience but instead seemed more assertive about her role there at the clinic rather than providing a space and/or exhibiting any kind of hu

Sandra Salas 3 years ago

I would come here for my prenatal checkups for my first pregnancy. They always made me feel comfortable, welcome, and safe. I could ask them any questions, while also receiving the best care. After I had my baby the hospital transferred me to southeast women’s health center, and the staff there were rude and disrespectful. I never felt comfortable, so I’m transferring back to garland and willing to drive the extra 10 minutes

Marshaundra Jones 3 years ago

I really love this clinic ! They are nice woman up there. Good customer service Everytime I come for my appointment. I have an amazing OBGYN for my baby girl and I ! I was scared because of something that lead me in the hospital and she reassured me that everything was okay and that she would keep checking that program I really appreciate them !

Zondria Mackey Edited 3 years ago

UPDATE: The Obgyn that I thought so highly of made a not so great call on a change in my treatment plan which aggravated my suffering even more. I ended up at the ER and have been given the run around on appointments and treatment ever since. I have opted to go a Holistic way as I wait to see how things go in JUNE 2023.